Business Telephone Systems

Avaya IP Office Business Phone System

Avaya IP Office 6.0: Simple, powerful communications capabilities for small and medium-sized businesses Combining advanced, big business functionality with the ease of use and simplified management that small businesses require, Avaya IP Office 6.0 offers powerful capabilities to help employees communicate more effectively with customers, vendors, and each other. Designed specifically with the needs of a small and medium-sized business in mind, Avaya IP Office is the perfect choice for those looking to keep their company flexible, innovative and competitive without driving up operating costs and capital expenses.

 IP Office Business Benefits

• Supports both single locations and multi-site networks
• Basic call-center and voice-messaging capabilities are built-in
• Scalable as business needs grow
• Total voice and data communications solution for small and mid-sized businesses

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Designed Specifically for Small and Medium-sized Business

• Avaya Partner phone support
  Looking to expand or upgrade your existing Avaya Partner phone system? Avaya IP Office 6.0 now supports Partner phones - which makes migrating easier!
• Seamlessly connect multiple locations
  Avaya IP Office supports up to 384 users on a single site; in networked environment (up to 32 sites, a total of 1000 users). Share messaging, receptionists, the office directory and much more. Plus, save money by eliminating site-to-site calling costs.
• Lower mobile phone and long-distance bills
  Avaya IP Office helps reduce mobile phone and long-distance charges by routing calls through the system and over broadband links.
• Eliminate conference calling fees
  Avaya IP Office makes conferencing affordable and practical by providing two built-in, 64-party conference bridges.
• Easily move or add phones
  Simply plug in the new phone and power it on. IP Office automatically reads the IP address of the device. Once it is set-up, you can move a device from extension to extension, even to another location (e.g., a home office), without having to “re-administer”.
• Built-in resiliency
  For businesses with more than one location, IP Office delivers continuous operation. In a power outage, IP phones automatically failover to another location, retaining full communications capabilities.
• Centralized administration
  IP Office enables remote management and administration from a central location, allowing you to manage all systems from a single browser-based interface. Plus, with advanced diagnostics, IP Office proactively identifies potential problems before they cause an outage or business disruption.

Click here to download brochure for Avaya IP Office 6.0
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Avaya Aura Communication Manager 6.0

Powering the benefits of IP Telephony through Avaya Servers and Gateways. Avaya Aura™ Communication Manager provides core communications services that enable innovative unified communications and contact center solutions, making people more productive, customers more satisfied, and businesses more effective.

This next major release of Communication Manager is revolutionary, providing significant new business agility and cost savings by changing how communication solutions are architected, and evolutionary, allowing customers to easily and incrementally benefit from new capabilities while leveraging existing investments.

Next generation Avaya Aura™ Communication Manager capabilities include SIP session management, single cross-enterprise dial plans and administration, increased multi-vendor integration, aggregated presence and inclusion of Avaya one-X® UC interfaces, new reduced footprint deployment choices, and extensions to our rich and reliable voice and video telephony features.

Key customer benefits:

• Business agility driven through a holistic enterprise architecture for connecting users, applications and systems
• New cost savings from SIP connectivity and reduced PSTN usage through a single enterprise-wide dial plan
• Increased productivity from the faster deployment of the right unified communications applications to the right users everywhere
• Increased customer satisfaction by better connecting people and accelerating processes in real-time across the “customer ready” enterprise
• Basic call-center and voice-messaging capabilities are built-in
• Scalable as business needs grow
• Total voice and data communications solution for small and mid-sized businesses

Avaya Communication Manager is high-quality, high performance voice-application software with rich call processing capabilities, extensive mobility features, and contact center functions. It supports widely accepted application-programming interfaces that enable a range of Avaya and third-party applications. This software, designed to meet country-specific networking requirements, brings continuous communications and application innovation to your enterprise, whether local or global.

• Flexibility
  Avaya Communication Manager is a core Avaya Business Communication Application, and helps support IP telephony solutions. It offers midsize to large enterprises greater flexibility. This software delivers applications over multi-protocol networks, so you can move to a converged network where and when it makes sense.
• Scalability
  Supporting up to 18,000 IP Stations on one system, and up to 1 million users per network, Avaya Communication Manager delivers scalability to Avaya Servers and Gateways. It provides up to three times the intelligent call processing capability of the largest Avaya Server – up to 600,000 busy-hour call completions. You can scale up a single network to support a large headquarters location and scale down to the smallest remote office, cost effectively and reliably. This software supports a uniform dial plan of up to 13 digits.
• Availability
  Your network needs to be available 24/7, without compromise, to help drive your business results. To help meet that goal, Avaya Communication Manager brings decades of reliability and performance in software design into the world of IP telephony. Proactive remote monitoring and maintenance combined with built-in self-diagnostics and self-healing capabilities provide enterprises the highest levels of business continuity. In all, Avaya Communication Manager provides up to 99.999% reliability.

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